Contact Aviator Game

Reach us

Have a question about the aviator game? We're here to help, whether you need support with account access, deposit or withdrawal queries, bonus claims, or general gameplay issues. Use either of the channels below to get in touch with our team.

• Email: [email protected], ideal for detailed queries, screenshot attachments, or transaction disputes. Include your registered mobile number and a brief description of your issue for a faster resolution.
• In-app chat: Open the aviator game app and tap the chat icon in the top-right corner. This is the fastest way to raise an urgent query, including payment issues related to PhonePe, GPay, or BHIM transactions.

We aim to respond to all email enquiries within 24 hours.

Office hours

Our support team operates on a two-tier system designed for Indian players:

• Automated in-app chat, 24/7: The chatbot handles common queries around the clock, including account verification, game rules, and basic payment status checks. Available any time, including late-night sessions and early-morning rounds.
• Live human agents, Monday to Sunday, 9:00 AM to 9:00 PM IST: Real agents are on hand every day of the week within this window, including public holidays. This is the best time to get help with editorial questions or to flag content that appears outdated, for disputed game rounds or payment issues, contact your operator's support team directly.

Emails sent outside agent hours receive a reply within the first available shift the following day.

Online-only support

Aviator game is a 100% digital platform operating exclusively online. We have no physical office, walk-in counter, branch location, or postal address anywhere in India. All customer support is delivered through two digital channels: email and in-app chat.

Unlike local gaming parlours or retail outlets, the entire aviator game experience, from account registration to withdrawals via BHIM, PhonePe, or GPay, happens entirely within the app or browser. There is no need to travel to any location or send physical documents.

If you receive any communication claiming to represent a physical Aviator Game office or asking you to visit an address, treat it as fraudulent and report it immediately to [email protected].